TERMS OF SERVICE

Effective Date: January 01, 2026
Last Updated: January 01, 2026

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Compass Financial LLC (“Company,” “we,” “us,” or “our”). These Terms apply to users located within the United States.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.


1. Business Identity

Compass Financial LLC is a privately owned insurance services provider offering insurance consultation and related services. We are not affiliated with, endorsed by, or acting on behalf of any government agency unless explicitly stated.

All references to “Company,” “we,” “us,” or “our” refer to Compass Financial LLC.


2. Services Provided

Compass Financial LLC provides insurance consultation and related services, including but not limited to:

Reviewing insurance coverage options

Policy comparisons

Enrollment assistance

Renewal guidance

Policy servicing support

Customer education regarding insurance products

All insurance products are subject to eligibility requirements, underwriting approval, and carrier guidelines. Coverage, pricing, and availability are not guaranteed and may vary based on individual circumstances.


3. User Eligibility

You must be at least 18 years old to use this Website or request services. By using this Website, you confirm that you meet this requirement.


4. SMS / TEXT MESSAGE TERMS (A2P 10DLC COMPLIANT)

4.1 Program Description

If you opt in to receive SMS communications from Compass Financial LLC, you may receive:

Appointment confirmations and reminders

Consultation follow-ups

Policy or enrollment updates

Renewal reminders

Customer support responses

Educational messages

Promotional or marketing messages (only with explicit consent)

Message frequency varies depending on your interaction with our services.


4.2 Consent to Receive Messages

By providing your mobile number and selecting the opt-in checkbox on our Website, you provide express written consent to receive text messages from Compass Financial LLC.

Consent is not a condition of purchase.

Message frequency varies.

Message and data rates may apply.


4.3 Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe

HELP for assistance

After opting out, you may receive one final confirmation message confirming your removal from our messaging program.


4.4 Customer Support Contact

For support regarding SMS communications, contact:

Compass Financial LLC
Business Address: 3016 East 80 South, Spanish Fork, Utah 84660
Email: [email protected]
Phone: (801) 819-4423
Website: mycompassfinancial.com


4.5 Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed by Compass Financial LLC.


4.6 No Mobile Information Sharing

No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be transferred to any external organization except service providers necessary to operate our messaging platform (such as CRM providers, hosting services, and SMS delivery platforms), who are contractually obligated to protect your information.


5. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy.

For more information about how we collect, use, and protect your information, please review our Privacy Policy at:

👉 https://mycompassfinancial.com/privacy-policy-3018


6. User Responsibilities

You agree:

To provide accurate and truthful information

That the phone number you provide belongs to you

Not to use our Website for unlawful purposes

Not to attempt unauthorized access to our systems


7. Intellectual Property

All Website content is owned by Compass Financial LLC and protected under United States intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.


8. Limitation of Liability

To the fullest extent permitted by law, Compass Financial LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from use of this Website or services.


9. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes shall be brought exclusively in the courts located in Utah County, Utah.


10. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of updated Terms.


11. Contact Information

Compass Financial LLC
3016 East 80 South
Spanish Fork, Utah 84660
Email: [email protected]
Website: mycompassfinancial.com